What do you think? Yes or No?

Do you make a New Year’s Resolution?  Y/N Do you have a 2011 sales plan?  Y/N Have you ever won the lottery?  Y/N Did you ever get a speeding ticket?  Y/N Are you involved in the community?  Y/N Yes or no questions are easy to answer. Sales folks want to hear yes but more oftentimes hear no. Sales pros can handle no. We know that no might actually mean no. Sometimes a client stalls on...

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