A Bakers Dozen Phrases to Avoid on the Sales Call
One of the most important high payoff activities is a face to face meeting with our customers. Often we only have one chance to seal the deal, and we never get a second chance to make a first impression. The following is the Sales Kitchen Baker’s Dozen phrases to avoid during these meetings: 1. Just checking in… 2. Calling to touch base… For these two, we prefer using a form of,...
Read MoreDelighted Customers?
How does your company provide superior customer service? We have all heard the phrase, “The Customer is King.” But do we all truly believe that? I’m not so sure. Several times I have participated in sales presentations and heard the account manager say things to the buyer like: We can’t do that. Calm down. I don’t know. It won’t work. We have to do a better job of solving our...
Read More6 Reasons Customers Leave
Check out this slide show of the six reasons customers stop doing business with a company. 6 Reasons Customer Leave
Read MoreFebruary | March, 2012
Springtime, Leprechauns and Contests; Resolutions; Spring Ahead; Motivating Employees to Heat Up Your Sales
Read More12 Reasons You Should Have a 2012 Sales Plan
Sales planning is critical to the success of your business. Unfortunately, some folks spend more time planning their vacations than they do planning their business. Here are a dozen reasons I have seen or heard happen due to lack of sales planning. 1. You keep saying next month you’ll write down goals; it’s already the end of January. 2. Your sales plan is written on the back of a...
Read MoreFinish The Year Strong
No excuses. There are just 10 selling days left in 2011. The economy? Nope. Some companies are having their best year ever. The timing? Nope. Everybody is busy. There is no time like the present. The holidays? Nope. Schedule that appointment for January 5th or 10th. The price? Nope. Stop comparing apples to lemons. Communicate the value. My calls don’t get returned. Build trust. My emails go...
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About Mike Cooper
Mike Cooper is Head Chef and Chief Sales Officer, at Sales Kitchen, a sales leadership, coaching and business development consulting firm headquartered in Naperville, Illinois. He has managed, coached or trained more than 1,800 sales professionals and earned numerous awards for leadership, sales achievement and for being a difference maker.
Coop advises businesses like yours to do BIG things and get your sales smokin'. Clients typically need a Sales Director or Sales Leader because they have BIG sales goals but sales results are undercooked. He will lead and guide your sales team to actually achieve those goals by developing and delivering cooked-to-order, revenue-producing sales solutions for you. Sales Kitchen ~ Heat Up Your Sales!