Tag Archives | Customer Loyalty

12.5 Words to Deliver Great Customer Service

You: The best customer service specialists are positive, helpful and enthusiastic. This is a choice. Once you choose to be the best, customers will return again and again, because everybody wants to do business with the best. Knowledgeable: Know everything you need to know. Know your products. Know your company. Know your competition. Once you […]

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Holiday Vacations ~ Stay On Top Of Your Customers

It is vacation time. We’ve got a couple ideas on how to stay focused and enthusiastic during the holiday vacation periods. As part of your overall selling and marketing strategy you should know everything about your competitors and customers ~ their products and services, their pricing, their strengths, their weaknesses and last but not least, […]

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